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© All Rights Reserved. ApplyBlast.com
Zoom
The Technical Lead for Technical Support Engineering in Bangalore serves as the primary escalation point and technical mentor for a team resolving complex issues across Zoom's product suite. This role involves guiding engineers through difficult cases, building the team's knowledge foundation, and partnering cross-functionally with Engineering, Product, and Security teams to resolve customer issues. Success in this position is measured by stronger first-contact resolution, higher escalation quality, and consistent customer satisfaction.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoom.
Zoom didn’t post a salary, so this is our estimate from similar listings.
50% below the average for this role
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