hktservice.com
The Technical Officer provides Level 2 support, managing the full lifecycle of dispatched tickets through hands-on and remote assistance. The role involves performing MACD services, patch management, hardware and software deployment, and conducting yearly preventive maintenance. This position requires supporting users in Cantonese, English, and Mandarin while acting as remote hands and eyes for Level 3 specialists.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hktservice.com.
hktservice.com didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
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