Orange Business
This role serves as the first-level support for the Verint Finance Compliance Recorder, handling incident categorization, service requests, and change requests for end-users. The position requires coordinating with customers and OEMs, managing ticket routing according to ITIL frameworks, and ensuring timely resolution within agreed SLAs. It involves proactive system monitoring, troubleshooting technical issues, and facilitating knowledge transfers within the team.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Orange Business.
Orange Business didn’t post a salary, so this is our estimate from similar listings.