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© All Rights Reserved. ApplyBlast.com
HealthEdge
The Technical Operations Associate II (L1) serves as the primary point of contact for incidents and service requests, performing first-line monitoring of production jobs, files, and batch workflows across healthcare systems. This role is responsible for ticket management, initial triage, status monitoring, and ensuring SLA adherence to resolve issues efficiently. The position requires coordinating with internal teams and vendors to track tickets to closure and maintain operational continuity.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2005
HealthEdge is a healthcare technology company that provides software platforms for health insurers and health plans, including core administration, payment integrity, care management, and provider network management. Its products are used to support claims processing, benefits administration, and related operational functions in the payer market.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HealthEdge.