Vocus
The Technical Operations Specialist provides advanced operational support and technical expertise for Fortinet and Cisco Meraki SD-WAN environments, acting as a senior escalation point for complex customer incidents. This role involves collaborating with NOC, Engineering, and Architecture teams to maintain network performance and improve customer experience. The position requires managing executive escalations and supporting continuous improvement initiatives within a highly sensitive customer environment.
Headquarters
Melbourne, Victoria, Australia
Company Size
1001-5000 employees
Founded
2008
Vocus is Australia's specialist provider of fibre, network, and business solutions for businesses, government, and wholesale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vocus.
Vocus didn’t post a salary, so this is our estimate from similar listings.