Technical Product Support Analyst II
Inovalon(10 days ago)
HybridFull TimeMedior$18.8 - $24Customer Support
Apply NowAbout this role
The Technical Product Support Analyst II at Inovalon will handle inbound customer requests, providing technical support for software products, operating systems, and third-party integrations. The role involves troubleshooting, resolving issues, and documenting activities to ensure customer satisfaction and operational efficiency.
Required Skills
- Customer Service
- Troubleshooting
- CRM
- Problem Solving
- SaaS
- Operating Systems
- Knowledge Base
- Communication
- Multi-tasking
- Healthcare IT
About Inovalon
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