PayNearMe
This role involves investigating and resolving complex financial, payment, product, and integration issues while leveraging AI-assisted tools to trace behavior and propose solutions. The position requires leading weekend support operations, managing escalations, and providing technical guidance to internal and outsourced teams. It combines deep investigative skills with professional communication to own customer outcomes and drive process improvements.
Headquarters
Santa Clara, California, United States
Company Size
201-500 employees
Founded
2009
PayNearMe is a payments platform that simplifies bill payments for businesses and their customers, helping lower the total cost of payment acceptance. It provides omnichannel payment options — online and mobile payments, pay-by-text and IVR, ACH and card processing — plus a retail cash-payment network so customers without cards can still pay. The platform includes APIs, hosted payment flows, integrations, reporting and reconciliation tools to automate collections and reduce friction. Organizations in utilities, government, insurance, lending and other bill-driven industries use PayNearMe to reach both digital and cash-paying customers while maintaining compliance and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PayNearMe.
13% below the average for this role