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Technical Product Support Representative at DXC Technology - ApplyBlast

Technical Product Support Representative

DXC Technology

21 days ago

3.5 on Glassdoor

Troy, Michigan, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

This role provides technical product support and warranty adjudication for Meritor heavy-duty truck components, serving as a client-facing resource for a leading customer assistance call center. The position involves troubleshooting mechanical and electrical failures over the phone and email, processing warranty claims, and collaborating with North American Field Operations. Representatives utilize their expertise in heavy truck systems to diagnose component failures and provide specialized support to repair facility networks.

Responsibilities

Provide technical troubleshooting and warranty adjudication for heavy truck systems
Process and verify product warranty claims for repair facility networks
Communicate diagnostic information clearly over phone and email support

Skills

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.