Technical Product Support Specialist
Propelus
About this role
Propelus is seeking a Technical Product Support Specialist to serve as the high-level operational bridge between customers, support teams, and Product Engineering for a SaaS platform in the healthcare compliance sector. The role involves root-cause analysis, data investigation, and supporting product improvements by analyzing support trends and facilitating communication between teams.
Skills
About Propelus
propelus.comPropelus is a healthcare technology company that focuses on improving workforce compliance and operational efficiency for health professionals, employers, and regulators. With over 20 years of experience, Propelus offers innovative solutions such as CE Broker, EverCheck, and Immuware, which streamline continuing education, compliance management, and health record tracking. Committed to enhancing the human side of healthcare, Propelus aims to empower healthcare providers through accessible, integrated management tools designed to simplify complex processes. Their solutions are trusted by over 5 million professionals and organizations, reflecting a strong commitment to advancing the healthcare industry.
Recent company news
Medical Design & OutsourcingTE Connectivity opens rapid prototyping centers in Minnesota and Oregon
Nov 19, 2025
Newswire.comIntroducing Propelus: Healthcare Compliance Leader Unveils New Company Brand to Focus on Powering Professionals
Aug 1, 2023
PRWebMedTrainer and Propelus Announce Strategic Partnership to Revolutionize Provider Credentialing
Jan 14, 2025
Yahoo FinanceCE Broker by Propelus Launches Pro+ Subscription to Streamline the Continuing Education Experience for Healthcare Professionals
Jun 6, 2024
Florida PoliticsCentral Florida Hotel and Lodging Association hires Zack Brodersen for gov affairs
Aug 18, 2025
About Propelus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Propelus.
Salary
$50k – $65k
per year
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