Grainger
The Technical Product Support (TPS) Specialist provides telephone assistance to customers, helping them select the right Grainger products, offering post‑sales support, and answering application and troubleshooting questions for a wide range of electrical and lighting products. This remote, full‑time role works an 8.5‑hour shift from 10:30 a.m. to 7 p.m. CST, Monday through Friday, reporting to the Manager of TPS Customer Experience.
Headquarters
Lake Forest, Illinois, United States
Company Size
10001+ employees
Founded
1927
Grainger (W.W. Grainger, Inc.) is a broad-line distributor of maintenance, repair and operations (MRO) products and services for businesses, institutions and government customers. It offers a wide selection of industrial supplies—safety gear, hand and power tools, fasteners, electrical and HVAC components, cleaning and facility maintenance items—through e-commerce, branches and catalogs. Grainger also provides inventory-management, reordering and technical-support solutions to help customers reduce downtime and streamline procurement. The company serves a range of customers from small businesses to large enterprises across North America and internationally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Grainger.
Grainger didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role