Grainger
W.W. Grainger is seeking a Technical Product Support Specialist to provide expert telephone assistance for pumps and plumbing products. The role involves guiding customers through product selection, troubleshooting, and post-sales support while maintaining deep technical expertise. This position requires strong communication skills and the ability to navigate multiple computer applications simultaneously to resolve customer inquiries efficiently.
Headquarters
Lake Forest, Illinois, United States
Company Size
10001+ employees
Founded
1927
Grainger (W.W. Grainger, Inc.) is a broad-line distributor of maintenance, repair and operations (MRO) products and services for businesses, institutions and government customers. It offers a wide selection of industrial supplies—safety gear, hand and power tools, fasteners, electrical and HVAC components, cleaning and facility maintenance items—through e-commerce, branches and catalogs. Grainger also provides inventory-management, reordering and technical-support solutions to help customers reduce downtime and streamline procurement. The company serves a range of customers from small businesses to large enterprises across North America and internationally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Grainger.
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