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Technical Program Manager - Public Sector at Qualtrics - ApplyBlast

Technical Program Manager - Public Sector

Qualtrics

7 hours ago

3.6 on Glassdoor

Washington, District of Columbia, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Technical Program Manager - Public Sector leads the design, delivery, and ongoing success of customer experience programs, focusing on driving measurable business impact. This role involves partnering with customers throughout their lifecycle, from onboarding to optimization, and acting as a trusted technology advisor. The position requires strong project management skills, technical platform expertise, and a focus on customer adoption, renewals, and expansion.

Responsibilities

Lead medium and large-scale software implementations for public sector clients
Drive customer adoption, value realization, and Net ARR growth
Manage project risks and ensure rigorous scope management

Skills

About Qualtrics

qualtrics.com

Headquarters

Seattle, Washington, United States

Company Size

5001-10000 employees

Founded

2002

View Profile

Qualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.