Technical Project Manager, Service Calls

Meter(2 months ago)

RemoteFull TimeManager$130,865 - $171,476 (estimated)Business

About this role

A Technical Project Manager for Service Calls at Meter is responsible for managing and improving systems that ensure the operational integrity of Meter's infrastructure. This role involves coordinating service operations, designing standardized processes, and driving technical resolutions to enhance service reliability and efficiency. The manager will also develop metrics for performance improvement, ensuring high customer satisfaction while scaling operations across a global network. The successful candidate will thrive at the intersection of technical systems, project execution, and stakeholder communication.

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Required Skills

Technical Project Management
Service Operations
Infrastructure Management
Customer Satisfaction
Service Quality
Process Improvement
Systems Design
Data Analysis
Stakeholder Management
Communication Skills

+5 more

About Meter

www.meter.com

Meter is a network infrastructure company that focuses on providing comprehensive solutions for enterprises, including routing, switching, wireless connectivity, and application support. The company delivers a full-stack networking experience through its cutting-edge hardware and software, all available for a single monthly fee. With an emphasis on performance, security, and usability, Meter aims to streamline network management for businesses of all sizes, allowing for easy scalability and integration of multi-site operations.

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