Technical Recruiter
Cresta(4 days ago)
About this role
Cresta is revolutionizing contact center operations by integrating AI and human intelligence to derive customer insights, automate processes, and empower teams. The company has a strong leadership with a background in AI innovation and collaborates with a world-class team and notable investors. It aims to shape the future of work with AI-driven solutions and has a global customer base.
Required Skills
- FullCycle Recruiting
- Talent Acquisition
- Sourcing
- Candidate Experience
- ATS
- Stakeholder Management
- Interviewing
- Negotiation
- Diversity Recruiting
- Talent Pipeline
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
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