People Architects
A Technical Support Specialist role within a fast-growing SaaS company focused on owning inbound support tickets and troubleshooting complex technical issues. The position requires partnering with Engineering and Product teams to resolve integrations, workflows, and system behaviors while improving support processes. Ideal candidates enjoy digging into technical details, communicating clearly with customers, and helping shape the evolution of the support function.
Headquarters
Minneapolis, Minnesota, United States
Company Size
1-10 employees
Founded
1984
People Architects provides market research, mapping (journey, customer, experience and job performance maps) and executive coaching. Our work helps with product development, design, performance improvement and market strategy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for People Architects.
People Architects didn’t post a salary, so this is our estimate from similar listings.
312% above the average for this role