Technical Service Consultant (Technischer Support Mitarbeiter)
Roclub
About this role
A Technical Support Specialist in this role handles technical onboarding for new clients and provides support for existing customers, focusing on medical IT systems within hospital environments. The role involves troubleshooting complex technical issues, collaborating with various teams, and ensuring optimal use of the company's product for healthcare providers.
Skills
About Roclub
roclub.comroclub is a remote‑control platform for medical technology that makes diagnostic image acquisition possible anywhere, anytime. The cloud-enabled solution lets clinicians, remote experts and service teams securely connect to and operate imaging devices in real time for scans, quality checks and support without being onsite. The platform emphasizes secure, compliant data handling and integration with existing modalities to streamline workflows, reduce travel and increase equipment utilization. Its primary customers are hospitals, imaging centers and medtech manufacturers seeking teleoperation, remote service and scalable tele‑radiology workflows.
About Roclub
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Roclub.
Salary
$60k – $75k
per year