Technical Service Lead
macaw
About this role
A Technical Service Lead at Macaw focuses on guiding customers through Data & AI transformations while leading and coaching technical teams. The role involves translating complex challenges into solutions, maintaining strong customer relationships, and ensuring project and team success.
Skills
Qualifications
About macaw
macaw.netMacaw is a full-service digital transformation partner that helps organizations tackle complex challenges across customer experience, employee empowerment and optimized IT operations. They combine strategy, design and engineering to deliver end-to-end solutions—from consultancy and implementation to ongoing support. Macaw works closely with platform partners like Microsoft and Sitecore to build modern cloud, content and commerce experiences. Their tagline, "Challenge Accepted," reflects an emphasis on practical, results-driven delivery.
About macaw
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$69k – $108k
per year