Technical Service Representative (Bilingual - must speak English & Mandarin or Cantonese)

CIS Insurance Brokers is seeking a full-time Technical Service Representative to provide administrative support to Portfolio Managers and Customer Service Representatives while maintaining smooth operations and high service standards. The role involves preparing new business files, reviewing expiry reports, generating pre-quotes, and ensuring accurate client records in Applied EPIC. This position requires fluency in English and Mandarin or Cantonese, along with a strong understanding of general insurance brokerage operations.