Technical Service Representative (TSR)

This field-based, hands-on hardware technician role focuses on the physical repair and maintenance of multifunctional office equipment such as copiers, printers, scanners, and fax machines. The position involves diagnosing mechanical and electrical issues, performing preventative maintenance, and providing basic network connectivity setup and end-user training. It is a full-time, non-desk position that requires traveling to customer locations to ensure equipment reliability and customer satisfaction.