Technical Service Representative

Genesis

20 days ago

Winston Salem, NC

Onsite

Full Time

Junior

0 applicants

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About this role

A Technical Service Representative at a refrigeration or HVAC company handles customer and field service technical inquiries, processes warranty claims, reports technical issues, and maintains troubleshooting guides. The role involves collaborating across departments to support business strategy and providing excellent customer service.

Skills

Qualifications

5+ Years in the refrigeration or HVAC IndustryProficiency in Microsoft Office SuiteStrong Computer SkillsGood oral and written communication skillsCustomer service skills

About Genesis

hyundai.com

Hyundai USA is the official U.S. arm of Hyundai Motor Company, offering a full lineup of cars, SUVs, and electric vehicles. The website highlights vehicle features, current offers, inventory, and dealer information, with online tools to build, price, and locate vehicles or financing options. Hyundai emphasizes electrification and modern design with models like the Ioniq 5, supported by a nationwide dealer network and digital shopping experiences. Customers can access build options, offers by location, and vehicle availability through the site’s digital services.