Technical Service Specialist II

The Technical Service Specialist II at Tecan provides remote and onsite technical support for laboratory automation instruments, troubleshooting issues and coordinating solutions to ensure customer operations run smoothly. This role involves collaborating with customers, sales teams, and field engineers to resolve technical problems, manage parts shipments, and maintain technical knowledge through ongoing training. The position requires strong problem-solving skills, excellent communication, and the ability to work effectively in a fast-paced environment.