JENOPTIK
A SAAS Support Engineer provides technical support to clients, troubleshooting web-based software issues and ensuring customer satisfaction. The role involves building client relationships, escalating complex problems, and collaborating with technical and product teams to improve service delivery. Candidates must be prepared for an out-of-hours support rota and work within tight timescales.
The world is changing at light speed. We focus on optical technologies and use the potential of light to advance our customers in global markets!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for JENOPTIK.