National Safety Council
The Technical Service Specialist provides multi-channel customer support, including Level 2 assistance, for users of a web-based eLearning platform and related computer systems. The role combines direct technical troubleshooting with the creation of templates, process documentation, and training materials to ensure consistent, high-quality service. It also involves training and coaching team members, supporting quality assurance efforts, and maintaining data tracking for contact center operations.
Headquarters
Itasca, Illinois, United States
Company Size
201-500 employees
Founded
1913
National Safety Council (NSC) is a U.S.-based nonprofit organization focused on eliminating preventable deaths and injuries at work, on the road, and in homes and communities. NSC provides training and certifications (first aid, CPR, defensive driving), safety consulting and workplace programs, plus research, data, and public education resources. The council also advocates for safety-focused policies and standards and partners with businesses, governments, and communities to implement evidence-based prevention strategies. Organizations and individuals rely on NSC for practical tools, training, and advocacy to improve safety performance and save lives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for National Safety Council.