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Technical Services Engineer, French speaker at Axis Communications - ApplyBlast

Technical Services Engineer, French speaker

Axis Communications

3 months ago

4.3 on Glassdoor

Sweden

Onsite

Full Time

Junior

0 applicants

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About this role

Axis is seeking a French-speaking and English-speaking Technical Services Engineer to provide exceptional product support primarily to customers in Southern Europe. Based in Lund, Sweden, this role involves handling technical inquiries across multiple channels, performing root cause analysis, and assisting with product system navigation and installations.

Responsibilities

Deliver comprehensive technical assistance to partners and customers
Interact with customers via web ticketing, telephone, and chat
Perform root cause analysis to identify underlying issues swiftly
Assist customers with product system navigation and first-time installations
Diagnose and troubleshoot problems related to software and hardware

Skills

Qualifications

Fluent in French (native level)Fluent in EnglishPractical experience in the IT industryEngineering background

About Axis Communications

axis.com

Headquarters

Lund, Skåne, Sweden

Company Size

1001-5000 employees

Founded

1984

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Axis Communications is a technology company that develops network video, access control, intercom, and audio solutions for security and business operations. The company is known for its IP-based surveillance cameras and related software and services, serving customers across industries such as public safety, transportation, retail, and enterprise security.