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© All Rights Reserved. ApplyBlast.com
HealthEdge
The Technical Services Engineer serves as a senior technical support resource responsible for advanced application support, incident management, and resolution of complex production issues within the GuidingCare platform. This role acts as a critical bridge between Level 1 Support, Engineering, Product, and Infrastructure teams to ensure exceptional system availability, operational stability, and customer satisfaction. The position requires strong troubleshooting skills across application, database, and configuration layers, along with effective communication with enterprise customers and cross-functional teams.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2005
HealthEdge is a healthcare technology company that provides software platforms for health insurers and health plans, including core administration, payment integrity, care management, and provider network management. Its products are used to support claims processing, benefits administration, and related operational functions in the payer market.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HealthEdge.
13% below the average for this role