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Everpure
The Technical Services Engineer serves as a frontline support specialist for the FlashArray product, ensuring exceptional customer experiences by analyzing and resolving complex hardware, software, and environmental issues. This role involves proactive issue resolution, technical troubleshooting across multi-platform environments, and acting as a customer advocate to drive satisfaction and maintain high NPS scores. The position requires mentoring junior engineers and contributing to the internal knowledge base while maintaining professional communication with customers.
Headquarters
Santa Clara, California, United States
Company Size
5001-10000 employees
Founded
2009
Everpure (formerly Pure Storage) is an enterprise data platform company that provides AI-ready, cloud-scale storage and data management solutions under its Everpure platform. Its offerings include FlashArray and FlashBlade all-flash storage, the Evergreen//One subscription service with six-nines reliability, and the Enterprise Data Cloud for unified, policy-driven data governance across on-premises and cloud environments. Everpure is designed to simplify enterprise AI, reduce operational costs and risk, and deliver nondisruptive upgrades through its Evergreen architecture.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Everpure.
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