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Technical Services Representative – Tier 1, German speaker (fluent) at Axis Communications - ApplyBlast

Technical Services Representative – Tier 1, German speaker (fluent)

Axis Communications

3 days ago

4.3 on Glassdoor

Lund, Skåne County, Sweden

Onsite

Full Time

Junior

0 applicants

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About this role

Axis Communications is seeking a German-speaking Technical Services Representative to provide frontline support to partners and customers in the Middle Europe region. The role involves handling RMA cases, performing initial technical troubleshooting, and communicating across multiple support channels. This position requires strong problem-solving skills, fluency in German and English, and a background in IT or customer support.

Responsibilities

Provide frontline technical support to partners and customers in the Middle Europe region
Handle RMA cases and improve support workflows by identifying gaps and coordinating across departments
Interact with stakeholders across multiple channels including web ticketing, phone, and chat

Skills

About Axis Communications

axis.com

Headquarters

Lund, Skåne, Sweden

Company Size

1001-5000 employees

Founded

1984

View Profile

Axis Communications is a technology company that develops network video, access control, intercom, and audio solutions for security and business operations. The company is known for its IP-based surveillance cameras and related software and services, serving customers across industries such as public safety, transportation, retail, and enterprise security.