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Technical Services Specialist at Abbott Laboratories - ApplyBlast

Technical Services Specialist

Abbott Laboratories

3 months ago

3.7 on Glassdoor

Taguig City, Philippines

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves providing accurate technical information and assistance regarding the organization's products and services to maintain and improve customer relationships. Responsibilities include communicating with clients via various channels to answer inquiries, assess needs, and suggest alternative products or services. The position also requires using computerized systems to maintain customer records and track the status of technical cases.

Responsibilities

Communicate with customers to answer technical inquiries and assess needs
Apply procedures to solve technical problems through case management
Maintain up-to-date customer records using computerized systems
Track volume and outcomes of customer enquiries
Suggest or promote alternative products and services to clients

Skills

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.