Technical SME - Huawei Networking & Security

This role serves as a technical subject matter expert for Huawei enterprise networking, data centre, SD-WAN, and security solutions, providing advanced analysis, design, and deployment support. The position involves managing network monitoring tools, delivering 24/7 escalation support for critical incidents, and conducting root cause analyses to ensure service level agreements are met. Additionally, the role requires collaborating with global teams, providing technical training to operations staff, and continuously upskilling on the latest Huawei product portfolio.