CDNetworks
This role serves as the primary point of contact for providing 24/7 technical support for a global Content Delivery Network (CDN) and SaaS cloud service. The incumbent troubleshoots complex web and networking issues, manages support case resolution, and collaborates with cross-functional teams to ensure timely fixes. Additionally, the position involves evaluating customer needs for upgrades and maintaining a central knowledge base of resolved issues.
Headquarters
Singapore, Central Region, Singapore
Company Size
201-500 employees
Founded
2000
CDNetworks is a global network services company that provides content delivery, cloud security, and edge computing solutions to help businesses improve website and application performance. Its services include CDN acceleration, DDoS protection, web application firewall, and media delivery for enterprises operating across international markets. CDNetworks serves organizations that need fast, secure, and reliable digital experiences, particularly in industries with globally distributed users.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CDNetworks.
CDNetworks didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role