Technical Specialist
NTT DATA,(2 days ago)
About this role
The Networking Remote Technical Support Engineer (L3) at NTT DATA is responsible for providing remote technical support to clients, diagnosing and resolving network-related issues, and maintaining service quality to meet SLAs. The role involves troubleshooting, documentation, stakeholder cooperation, and technical skill development.
Required Skills
- Cisco
- Juniper
- Aruba
- Routing
- Switching
- Troubleshooting
- Customer Service
- Network Technologies
- Remote Support
- Documentation
Qualifications
- Bachelor's degree in Information Technology or Computing
- Cisco Dev Net certification
- Professional networking certifications such as CCNP, JNCIS, ACMP
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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