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Technical Success Architect - Slack at Salesforce - ApplyBlast

Technical Success Architect - Slack

Salesforce

1 month ago

5.0 on Glassdoor

Mexico City, Mexico, Mexico

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Success Architect for Slack serves as a trusted technical advisor to enterprise customers and partners, focusing on the design, governance, and integration of Slack within complex technical environments. This role involves conducting technical discovery, educating customers on product features and AI capabilities, and providing strategic recommendations to drive adoption and business value. The position requires collaborating with internal product and support teams to resolve technical hurdles and ensure successful customer deployments.

Responsibilities

Facilitate customer-facing workshops and technical discovery to understand integration points and business outcomes
Develop deep understanding of Slack features and provide guidance on APIs and platform extensibility
Advise customers on architecture changes and integrations to drive adoption and reduce enterprise risk

Skills

About Salesforce

salesforce.com

Headquarters

San Francisco, California, United States

Company Size

10001+ employees

Founded

1996

View Profile

Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and AI agents drive customer success together on a unified AI, data, and Customer 360 platform. Its product portfolio includes Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Tableau, Slack, MuleSoft, and AgentExchange (formerly AppExchange), spanning industries from financial services to healthcare to retail. Businesses use Salesforce to manage customer relationships, automate workflows, deploy AI agents, and deliver personalized experiences at scale across every channel.

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