Technical Success Manager
Zscaler(7 days ago)
About this role
A Technical Success Manager at Zscaler is a post-sales customer-facing role focused on guiding customers through adoption of Zscaler’s Zero Trust security platform. The position is hybrid and sits within the Customer Success organization supporting customers’ digital transformation and security objectives.
Required Skills
- Customer Success
- Technical Guidance
- Stakeholder Management
- Solution Adoption
- Escalation Management
- Risk Mitigation
- Cloud Security
- Networking
- Troubleshooting
- Data Analysis
+2 more
Qualifications
- CISSP
- CCNP
- CCIE
- Network+
About Zscaler
zscaler.comZscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.
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