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Technical Success Manager at Darktrace - ApplyBlast

Technical Success Manager

Darktrace

2 months ago

3.3 on Glassdoor

Los Angeles, California, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Technical Success Manager at Darktrace partners with security, IT, and technical stakeholders to drive adoption and measurable value from the AI‑driven cybersecurity platform. The role works cross‑functionally with sales, engineering, professional services, and support to ensure successful deployment, ongoing usage, and renewal readiness.

Responsibilities

Build trusted relationships with customer security and IT teams
Create technical success plans to drive adoption and measurable value
Identify high‑value use cases and embed platform into daily security operations
Use product usage data to spot adoption gaps and mitigate risks
Surface technical opportunities to support expansion and upsell

Skills

About Darktrace

darktrace.com

Headquarters

Cambridge, England, United Kingdom

Company Size

1001-5000 employees

Founded

2013

View Profile

Darktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.