Technical Support Advisor (Portuguese - speaking) On-site MI36

Philip Morris International(14 days ago)

OnsiteFull TimeJunior$19,738 - $19,738Customer Support

About this role

A Technical Support Advisor provides technical assistance and troubleshooting support to users for software and IT products. The role involves communication in Portuguese and English, problem-solving, and following escalation procedures to resolve technical issues.

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Required Skills

Customer Support
Troubleshooting
Help Desk
Microsoft Office
Windows
Networking
Technical Support
Problem Solving
Communication
Empathy

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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