TDFlash
The Technical Support Advisor role at TDCX involves responding to and resolving customer inquiries in a timely manner through empathetic 1:1 discussions and technical troubleshooting. The position requires utilizing proprietary and external tools to address customer issues while providing feedback to enhance workflow and customer experience. This role focuses on expanding technical knowledge to better assist customers and support the effective implementation of quality management systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDFlash.