Technical Support Agent - On-site
Satechi
About this role
A Technical Support Agent at Satechi provides hardware and software troubleshooting, help desk support, and internal IT services to ensure smooth technology operations for employees and customers. The role involves managing tickets, supporting connectivity hardware, and assisting with onboarding and asset management.
Skills
Qualifications
About Satechi
satechi.comSatechi is a consumer electronics accessories company that designs and sells sleek, premium peripherals and power solutions for Apple and PC users. Their product range includes USB-C hubs and adapters, chargers and power banks, wireless keyboards and mice, docks, and device stands often finished in aluminum to match modern laptops and phones. Satechi sells direct-to-consumer worldwide with fast shipping and emphasizes broad compatibility (iPhone, Mac, PC, Android), clean aesthetics, and practical connectivity for remote and mobile workflows. The brand is positioned around user-friendly design and reliable build quality that complements modern computing setups.
About Satechi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Satechi.
Salary
$46k – $52k
per year