Nextlink Internet
The Technical Support Agent serves as the primary point of contact for customers using Nextlink's internet services, providing exceptional customer support and troubleshooting connectivity issues. This role involves diagnosing and resolving residential and business internet problems, managing customer tickets, and ensuring a positive experience across all communication channels. The position offers comprehensive training and opportunities for career growth within the company.
Nextlink Internet provides fast, reliable Internet and phone service. Fiber & wireless internet lets you surf and stream as much as you want.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nextlink Internet.