Nottingham City Council
The Technical Support Analyst 2nd Line role involves providing advanced technical support within a fast-paced Service Desk environment, resolving complex IT incidents and fulfilling service requests. The position requires strong communication skills to manage customer expectations and deliver high-quality service while collaborating with technical and professional staff. This role aims to strengthen IT Service Desk capabilities, enabling employees to maximize their digital skills and support the council's constituents effectively.
Nottingham City Council
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nottingham City Council.
35% below the average for this role