ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
VertexOne
The Technical Support Analyst I provides expert, customer‑facing technical assistance for the VXretail SaaS platform used by retail energy providers. The role involves handling client tickets, troubleshooting enrollment, billing, and integration issues, and collaborating with client success managers, analysts, and development teams to ensure timely, accurate resolutions.
Headquarters
Dallas, Texas, United States
Company Size
201-500 employees
Founded
1996
VertexOne provides utility customer information systems (CIS) and customer engagement platforms that revolutionize experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for VertexOne.
VertexOne didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
Technical Support Analyst I, VXretail (Will not qualify without an Energy/Utility background)
Vertexone
Technical Billing Consultant I
RE/SPEC Inc.
Technical Support Manager, Billing
gridx
Technical Support Specialist – Entry Level
Sovos Compliance
Technical Analyst I
Varicent
Technical Support Engineer
Fundraise Up