Technical Support Analyst II

American National Red Cross(1 month ago)

Columbus, OHOnsiteFull TimeJunior$57,500 - $60,000Information Technology

About this role

The American Red Cross is hiring a Tech Support Analyst based in Columbus, Ohio to support internal and external users with end-user technology needs. This role is located at the Red Cross office on E Broad St. with limited local/regional travel (10–15%) and standard weekday business hours. The position operates as an individual contributor under limited supervision within End User Services.

View Original Listing

Required Skills

Technical Support
Troubleshooting
Software Installation
Hardware Repair
Network Support
Application Support
Ticket Documentation
SLA Compliance
Metrics Reporting
User Training

+2 more

Qualifications

Bachelor’s Degree

About American National Red Cross

redcross.org

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States. Responding to an emergency every eight minutes, the organization focuses on helping those affected by disasters and communities in need through various programs, including blood donation, CPR certification, and disaster preparedness training. The Red Cross relies on the support of donations and volunteers to carry out its mission of alleviating human suffering.

View more jobs at American National Red Cross →