Holland
The Technical Support Analyst II provides comprehensive end-user computing support for hardware, software, and networking equipment while serving as a primary point of contact for the IT department. This role involves troubleshooting technical issues, maintaining user accounts, and collaborating with internal teams to ensure efficient and high-quality service delivery. The position also includes mentoring junior staff, contributing to knowledge bases, and supporting ITIL processes to enhance user self-sufficiency and overall service quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Holland.
20% above the average for this role
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