Runpod, Inc.
Runpod is seeking a Technical Support Analyst (L2) to provide advanced technical assistance to customers, troubleshooting complex issues across multiple channels and collaborating with engineering and product teams. The role requires strong problem‑solving skills, experience in technical support, and the ability to communicate effectively while contributing to documentation and training initiatives.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2022
Runpod is a GPU cloud platform that enables developers, researchers, and AI companies to deploy and scale GPU workloads — from serverless inference to instant multi-node clusters — on demand. It offers products like Pods, Serverless Endpoints, Public Endpoints, and Instant Clusters to build, train, and deploy models with low friction. Runpod emphasizes simplicity and cost-efficiency with fast provisioning and usage-based pricing billed by the millisecond so teams pay only for what they use. Developer-focused tooling and workflows make it well suited for startups, research labs, and teams putting AI into production.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Runpod, Inc. .
23% below the average for this role
Jul 16, 2024