Technical Support Analyst (night shift)

dentsu USA(26 days ago)

HybridFull TimeMedior$78,858 - $105,920 (estimated)Technical Support

About this role

A Technical Support Analyst (night shift) at Merkle in Sofia supports the company’s global e-commerce and digital experience operations within a large, integrated experience consultancy. The role is part of a team serving major international brands and helps maintain multi-channel commerce platforms and operational support for clients. The position is full-time, permanent, based in Sofia with a hybrid work model and scheduled night hours (19:00–07:00 Bulgarian time).

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Required Skills

Customer Interaction
Analytical Thinking
Communication
E-commerce
XML
HTML
Ticketing Systems
Knowledge Base
CSS
JavaScript

Qualifications

Informatics Degree

About dentsu USA

dentsu.com

Dentsu is one of the largest global marketing and advertising agency networks in the world. Dentsu Americas CEO, Michael Komasinski. Offices across the United States in New York City, Chicago, Detroit and more.

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