Technical Support Analyst | SVY
Yempo
About this role
A Technical Support Analyst at Yempo is responsible for providing first-level technical support, managing service requests, and ensuring timely resolution of common IT issues. The role involves client communication, ticket management, and adherence to support protocols to maintain high service standards.
Skills
About Yempo
yempo.phYempo is a staffing and outsourcing company based in the Philippines that helps international businesses build and manage offshore teams across functions such as accounting, finance, IT, customer service, and operations. The company recruits, employs, and supports skilled professionals in the Philippines on behalf of client organizations, providing talent acquisition and workforce solutions within the business process outsourcing and recruitment industry.
About Yempo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Yempo.
Salary
$41k – $55k
per year