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© All Rights Reserved. ApplyBlast.com
Bazaarvoice
The Technical Support Analyst - Tier 1 serves as the primary point of contact for post-sale client interactions, managing inbound requests and resolving semi-complex problems with minimal oversight. This role focuses on delivering exceptional customer service to US clients during evening hours, ensuring client loyalty and satisfaction through effective troubleshooting and support. The position requires strong communication skills and a passion for customer service within a technical environment.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
2005
Bazaarvoice provides software and data services that help brands and retailers collect, manage, and distribute user-generated content such as ratings, reviews, questions and answers, and social content. Its platform is used to support product discovery, shopper engagement, and commerce analytics across retail and brand websites.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bazaarvoice.
27% below the average for this role
Aug 29, 2019
