County of Elgin
The Technical Support Analyst, Tier 1 provides first-line technical support to County staff, troubleshooting hardware, software, and connectivity issues while maintaining the end-user computing environment. This role involves collaborating with IT teams and external vendors to support technology deployments, manage user accounts, and ensure reliable service delivery. The incumbent also participates in on-call rotations for after-hours support and contributes to process improvements within the IT department.
Elgin County is the upper‑tier municipal government in southwestern Ontario, made up of seven local municipalities. It delivers regional services and programs for residents and businesses, including roads and infrastructure, land‑use planning, social and community services, waste management, emergency planning, and economic development. The County supports local municipalities through regional planning, public works, and initiatives to attract investment, tourism and strengthen communities. Its website provides access to council information, services, news and resources for residents, businesses and visitors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for County of Elgin.
23% above the average for this role