Technical Support Analyst

LE1055 Perceptive Informatics, LLC(1 month ago)

Hyderabad, IndiaOnsiteFull TimeMedior$74,364 - $100,447 (estimated)Technical Support

About this role

The Technical Support Analyst at Perceptive is responsible for providing excellent customer service while resolving technical incidents or requests raised by end users of Perceptive supported systems or applications. This role supports the clinical research industry by ensuring system performance and enhancing user experiences. The position involves collaboration, technical problem-solving, and maintaining effective communication with stakeholders.

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Required Skills

Customer Service
Problem Solving
Incident Management
Database Support

About LE1055 Perceptive Informatics, LLC

perceptive.com

Perceptive is a leader in eClinical services, specializing in clinical imaging and randomization and trial supply management (RTSM). The company provides innovative solutions to enhance the efficiency and accuracy of clinical trials, thereby streamlining the research process for pharmaceutical and biotechnology companies. With a commitment to leveraging technology to optimize clinical development, Perceptive supports clients in creating more effective and reliable clinical outcomes.

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