Technical Support Analyst
Shell Energy Operations Pty Ltd(1 month ago)
About this role
The Technical Support Analyst provides application support for ASX’s Fixed Income systems (Austraclear) and related interfacing applications, ensuring availability in a 24x7 critical market environment. The role delivers 2nd-level technical advice, documentation, testing and planning for projects, and coordinates fault troubleshooting, releases, disaster recovery testing and service management activities. The position involves rostered on-call duties and occasional weekend or after-hours work for upgrades and critical activities.
Required Skills
- Application Support
- Incident Management
- Problem Management
- Release Management
- Change Management
- SQL
- Windows Server
- Microsoft IIS
- DotNet
- AWS
+11 more
Qualifications
- Degree in IT, Computing, Science or Maths
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