Technical Support Analyst

Bridgeway Benefit Technologies(5 days ago)

RemoteFull TimeMedior$70,000 - $90,000Customer Support

About this role

Bridgeway is seeking a motivated Technical Support Analyst to assist in managing and maintaining their software platform and infrastructure. The role involves providing technical support, ensuring system performance, and aiding in the implementation of IT solutions, reporting to the VP of Customer Support.

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Required Skills

System Administration
Networking
Troubleshooting
Cloud Computing
Windows
Linux
Unix
Server Configuration
Security
System Monitoring

Qualifications

2+ Years Experience
Bachelor’s Degree in IT or related field

About Bridgeway Benefit Technologies

bridgewaybentech.com

Bridgeway Benefit Technologies builds benefits administration software for the Taft‑Hartley and multiemployer market. Its flagship BASYS and ISSI platforms power plan administration for unions and multiemployer funds—supporting eligibility and enrollment, billing and contributions, claims coordination, and plan reporting. The company emphasizes configurable, secure cloud solutions designed to scale to millions of members while helping funds meet compliance and operational needs. Bridgeway pairs its platforms with implementation and ongoing support tailored to the unique rules and workflows of multiemployer benefit plans.

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